Model Number N/A |
Device Problems
Loss of Power (1475); Power Problem (3010)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 09/09/2019 |
Event Type
malfunction
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Manufacturer Narrative
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This event has been recorded by zimmer biomet under (b)(4).The investigation is still in progress.Once the investigation is complete a follow up mdr will be submitted.
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Event Description
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It was reported that the device not properly working.The brand new device was delivered and when first plugged in it was running slowly.The event occurred during surgery.After the surgery the device was plugged in again and would not power on.No adverse events were reported as a result of this malfunction.
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Manufacturer Narrative
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This event has been recorded under zimmer biomet complaint number (b)(4).The customer was asked to return the zimmer air dermatome involved with the event and provide information in order to identify the device; however, the customer did not provide the information requested.As such, no means to identify the product involved can be used to determine if the product was returned or to review the evaluation and repair on the device for the investigation.No evaluation or repair of the device could be reviewed to determine if the event was confirmed.As such, a specific cause of the reported event cannot be determined.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.Review of the information provided during the investigation determined that there are no further actions needed at this time.This complaint will be tracked and trended for any adverse trends that may warrant further action.
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Event Description
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No additional event information is available.
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Manufacturer Narrative
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This follow up report is being submitted to report additional information.
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Event Description
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It was reported that the device was not properly working.The brand new device was delivered and when first plugged in it was running slowly.The event occurred during surgery.No harm or delay occurred.No adverse events were reported as a result of this malfunction.
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Search Alerts/Recalls
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