Manufacturer investigation conclusion: the reported event of a motor over temp alarm was not confirmed; however, a m4 alarm was confirmed.The centrimag 2nd generation primary console was returned for analysis at mcs (b)(4) and was investigated by investigator (b)(4).A log file was downloaded from the console for review.The log file did not show the reported m6 alarm; however, a m4 error was active on (b)(6) 2019 at 02:22, showing levitation problems in the pump: ¿sf_ifd_levitation¿.The returned console returned was tested with the returned and associated motor as well as a test monitor.The motor was run at a speed of 4400 rpm with a flow of 5 lpm.The system was able to operate at this speed from (b)(6) 2019 at 17:30 to (b)(6) 2019 at 10:45.No faults occurred during testing.During preparation for the electrical safety test, the console was connected to the motor again and an m4 alarm occurred.The log file was downloaded from the console to investigate these events.The downloaded log file showed a ¿sf_lmc_levitation¿.The pump did not even start running before this error had occurred.The console had been tested with a r&d lmcepbx lcb and no errors occurred.The original lmcebpx pcb was tested and the test did no trigger any malfunction and the pcb passed it.The cmagup was used to analyze the pcb when the m4 error was active.The voltages were measured in the h bridges and the 2nd bridge had a different behavior than the others.It was determined that the levitation fault was most likely caused by a h bridge component fail, triggered by high temperatures.To test this, the console was tested with a test motor and loop until the m4 alarm occurred.Once the alarm occurred, the motor couldn¿t start running at the set speed of 600 rpm.A freezer spray was applied over the 2nd h bridge and the error cleared, and the pump started running again.The old lmcebox pcb was replaced with a new one.The console was tested with a test motor and loop.The system was run at 5500 rpm with a flow of 9 lpm for one minute and then at 500 rpm with a flow of 1 lpm for one minute.The console was switched off and then on.This sequence was repeated 10 times and the console always functioned as intended.The console was reprocessed to the repair and maintenance procedure and passed all tests, including the final test and the electrical safety test.The console was forwarded to the edc (b)(4).The root cause for the m4 alarm was conclusively determined to be due to defective component in the h bridge.No further information was provided.The manufacturer is closing the file on this event.
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