CRAFTMATIC INDUSTRIES, INC. CRAFTMATIC MODEL 1 BASE; BED, THERAPEUTIC, AC-POWERED, ADJUSTABLE HOME-USE
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Model Number 4AW099 |
Device Problems
Use of Device Problem (1670); Human-Device Interface Problem (2949)
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Patient Problem
Fall (1848)
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Event Date 09/11/2019 |
Event Type
Injury
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Manufacturer Narrative
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Unique id (b)(6) on (b)(6) 2019 the customer, mary greener has stated that her son or son in law installed the retainer bar into bed and the bed functions as it should.Representative from pilot confirms that the technician did not fulfill the service visit.No further assistance is required.
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Event Description
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Spoke with mary greener, she claims she sat on the left corner of the bed to put on her pants, the foot went down and she fell onto the floor.Customer got back up and states she did not get hurt and did not seek medical treatment.Mrs.Greener claims the foot of the bed was flat when she sat on the left corner of the bed.This happened about 2 days ago.Mrs.Greener states she tried to put the piece (retainer bar) into the holes but was unable to.She states she mostly has the bed in the flat position and does not elevate the bed much.Mrs.Greener states she removed the retainer bar to see if it would solve her issue, but it did not.Mrs.Greener states she weighs 170 pounds.Customer confirms that she does not have mobility issues and gets in and out of bed on her own.Customer cannot confirm if the retainer bar bushings are in the base but was able to re-install the retainer bar.Mrs.Greener states she continues to have the same problem when she sits in the corner of the foot of the bed.
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Search Alerts/Recalls
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