Drive devilbiss healthcare is the initial importer of the device which is a rollator.We have not received the device for evaluation.End-user has had device for a while.She cannot read the serial number on the device.We ascertained the sku through an image we received of the device.The right brake was not working even after it was tightened repeatedly.While in use the rollator slipped away and she fell.She reportedly crushed a certebrae and was assigned bed rest.No intervention was prescribed.
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