Manufacturing site evaluation: the instruments arrived in a clean status with visible damage and the broken off parts.One broken off part is missing.The investigation was carried out visually and microscopically with the digital microscope.We made a visual inspection of the instruments.Here we found an unknown labeling.We also detected visible damaged tooth tips.Additionally we made an optical inspection of the fracture surface.Here we discovered discolorations and signs of an intercrystalline fracture.We made a visual inspection of the broken off parts and an optical inspection of the fracture surface.Here we found discolorations, secondary damages and signs of an intercrystalline fracture.All received parts were inspected optical.The results and pictures serve as a reference for all parts.Batch history review: the device quality and manufacturing history records will be checked for the lot number (4508680821) from the quality coordinator of the production plant.The results of the review will be documented in pc 500463802.If the review shows any conspicuities, the report will be updated and actions will be initiated.No similar incidents have been filed with products from this batch.Conclusion and root cause: the root cause of the problem is most probably reprocessing related.Rationale: investigations lead to the assumption that the breakages were caused by stress-corrosion cracking.It appears that the brown discolorations are rust / corrosion and the dark discoloration are signs of an old crack.There is the possibility that the visible damaged tooth tips were caused due to an improper handling by a mechanical overload situation or manufacturing error by straightening work.The secondary damages could have been caused due to movement of both parts each other after a crack.Due to the existing pre-damage or weak point, the reprocessing was fracture-triggering.The microstructure, chemical composition, hardness and material toughness comply with the specifications.
|