Model Number 775100 |
Device Problem
Leak/Splash (1354)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 07/20/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The device history record review of the reported lot number shows evidence that the product was released according to all established procedures and qa documentation. since the sample was not provided for evaluation the reported condition could not be confirmed.The root cause and corrective actions could not be identified.This complaint will be closed with no further action.If a sample is received later, the complaint will be reopened for investigation.This complaint will be used for tracking and trending purposes.
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Event Description
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The customer reported: the cross tip where you make the connection is releasing from the vial resulting in a leakage of the diet formula.
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Manufacturer Narrative
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The device history record was reviewed and indicated that the product was released accomplishing all quality standards.Four decontaminated samples were received at the manufacturing site for the investigation.Visual and functional evaluations could not be performed as the samples were received in a condition which made analysis impossible.As a result, the reported condition could not be confirmed.A root cause could not be determined as the reported issue was not confirmed.A corrective action is not applicable at this time.Functional testing and visual inspections are being performed according to our current quality standards and inspection procedures.This complaint will be used for qa tracking and trending purposes.
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Search Alerts/Recalls
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