Model Number N/A |
Device Problem
Difficult to Insert (1316)
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Patient Problem
No Patient Involvement (2645)
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Event Date 10/11/2019 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Event occurred in (b)(6).Multiple mdrs were filed for this event.Please see associated: 0001825034-2019-04701.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.Not returned to manufacturer.
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Event Description
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It was reported the devices were unable to be mated prior to use.No further information is available at the time of this reporting.
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Event Description
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No further information is available at the time of this reporting.
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Manufacturer Narrative
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- visual inspection if the returned product identified the bearing did not snap into the tray all the way.The loc ring is not in the correct position and a gap is identified between the two parts.- review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.- a definitive root cause cannot be determined.A possible contributing condition is the surgeon not using the recommended assembly tool.- no corrective actions, preventive actions, or field actions resulted after investigation of this event.- the complaint is confirmed.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.
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Event Description
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It was reported the devices were unable to be mated prior to use.The site did not use the assembly tool.No further information is available at the time of this reporting.
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Search Alerts/Recalls
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