The prima prevention mattress is a basic foam mattress with no therapy functions.During hillrom's onsite visit to the account, it was discovered the bed frame and side rails were not hillrom products (the bed frame and side rails were invacare carroll devices).The hillrom service technician found the prima prevention mattress foam and covering to be intact.The mattress label was missing and therefore a serial number could not be identified.A customer purchase search was performed and noted the account's last purchase of the prima prevention mattress was in 1999.The prima prevention mattress production ceased in 2007 and has reached the end of its useful life as identified in the design requirement specifications.The prima prevention mattress functioned as designed while being utilized with a non-hillrom bed frame and side rails.The bed frame and side rail manufacturer would determine during product design testing which surfaces the bed frame and side rails are recommended for use.Invacare, the bed frame and side rail manufacturer, has been notified about this incident.Based on this information, no further action is required.
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