A product investigation was conducted.Visual inspection: the graft holder (part # 388.171 lot # 5385233) was received at us cq.The device was received in an assembled state.It appears that the graft holder did not open to its designed width.Attempting to disassemble the device, the sleeve was unable to slide past the graft holder.With the sleeve moved to its most distal position, it was noted that the compressible portion of the shaft was bent.There is no evidence of missing components as all device components are present, but due to the damage done to the shaft, the graft holder does not expand to its designed width.The received condition is consistent with the complaint condition thus the complaint is confirmed.Dimensional inspection: due to the alleged condition, the graft holder¿s width at its most open position was measured as well as the shaft diameter.The inner gap between the compressible shaft cannot be measured due to post-manufacturing damage, the measurement is not consistent because of the bent condition.Measured dimensions: holder width = 7.19mm; non-conforming measurement is expected due to the bent condition of the compressible portion of the shaft.The graft holder opens and closes as this portion compresses against the sleeve component of the device.Because this portion of the device was damaged post-manufacturing, the holder no-longer opens to its designed width.Manufacturing record evaluation: the received graft holder (part # 388.171 lot # 5385233) was manufactured by s.S.White medical products, inc on 22-nov-2006.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformances were identified.Conclusion: the complaint was confirmed for the received graft holder (part # 388.171 lot # 5385233) as the graft holder did not expand to its designed width.The complainant suggested a missing component causing this issue, but the issue was attributed to damage to the compressible shaft of the graft holder.Because the graft holder¿s compressible shaft was bent, the device was no longer functioning as designed.Although no definitive root-cause can be determined, it is likely that the shaft experienced unintended forces during its lifecycle (12+yrs).It is possible that the compressible shaft was damaged through repetitive disassembles for sterilization.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.A device history record (dhr) review was conducted: part # 388.171.Synthes lot # 5385233.Supplier lot # lm017042.Release to warehouse date: 22 nov 2006 supplier: (b)(4).No ncr's were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Device report from synthes reports an event in (b)(6) as follows: it was reported that the graft holder would not expand to hold the graft spacer.It seems a spring has gone in the set.The procedure was successfully completed with no surgical delay.Patient outcome is reported as normal.Concomitant devices reported: unknown spacer (part# unknown, lot# unknown, quantity# 1).This report is for one (1) graft holder.This is report 1 of 1 for complaint (b)(4).
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