Evaluation of the transducer could not confirm the imaging issue as described by the customer.However, investigation of the device noted writing on the connector, scratches on the control handle, a dot on the window, damage to the connector, and a dent in the shaft.The physical damage to the transducer inhibited the overall performance of the device and is indicative of improper maintenance.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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