On 21st october, 2019 getinge became aware of an issue with 88-5 washer disinfector.As it was stated, the rinse and alkaline detergents were mixed in the device.There was no injury reported however we decided to report the issue based on the potential as the issue may affect the final result of the process.
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When reviewing reportable events for this type of issues we were able to establish that the received incident is the second one registered for the issue of unintended and unnoticed mixed detergents on 88-5 devices.When the incident occurred, the device was directly involved.The device did meet its specification.Upon the event occurrence the device was not being used for patient treatment or diagnosis.The device affected is the 88-5 washer disinfector, manufactured on 14 october, 2014.During the investigation course, we were able to establish that the rinse and alkaline detergents were mixed in the device.According to the subject matter experts of the manufacturer, this appears to have happened due to user error, where the user put the dosing hoses to the wrong detergent bottles.In the user manual (001234702 rev.J) it is clearly explained how to change the detergents and put the hoses in the right detergent bottles.If the user would follow the ifu, there would be no risk of mixing detergents resulting in loads could not be cleaned properly.From our evaluation of the issue we currently do not have any information that would warrant further action towards the device manufacturing or devices on the market, however as per our complaint handling processes will continue to monitor the customer experiences with the device for any future information.
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