Tech ops has completed the investigation: the clinitek status base was received from the customer in good condition.The status instrument attached to the base, was not included.No power supply was present.The transformer t2 on the status xl basecomm board was cracked and slightly melted.The transformer t2 is the source of the burning smell but is not a fire risk.The transformer is connected to the 9v power supply.The power supply connection point is a standard connection, therefore an incorrect power supply could have been connected causing the current to be higher than the transformer can handle.
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