Arjo was informed about 7 patients falls from arjo pentaflex mattress (medwatch reports numbers 3007420694-2019-00173, 3007420694-2019-00179, 3007420694-2019-00180, 3007420694-2019-00182, 3007420694-2019-00190, and 3007420694-2019-00191).Incidents occurred at a healthcare facility located in netherlands taking care of elderly people with dementia.At night, on (b)(6) 2019 a patient was found on the floor.There was no injury.Following the customer fall risk protocol, the bed frame used (stiegelmeyer model bett elvido-vano, type 188222) had side rails lowered.Additionally, an alarm device was placed near the bed to alert caregivers in case patients exit the bed.In the investigated event, the customer staff reacted on the alarm when patient exited the bed.An arjo pentaflex mattress was inspected by arjo representative who did not find a fault.From the above, it can be concluded that the patient's fall from the bed was most likely related to the patient medical state and not to pentaflex mattress.To sum up, arjo mattress was used for patient treatment during the reported fall and therefore played role in the event, but did not failed to meet its specification (there was no product failure).The patient fall was most likely related to the patient medical state.We report this event due to patient fall from arjo mattress.
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The facility's intervention protocol for high risk fall patients is to place side rails in the lowest position and an alarm device is placed near the bed, which alerts caregivers about patient exiting the bed.In the complaint the caregivers reacted on an "alarm".When conclusions from the investigation are available, a final report will be provided.
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