The customer stated "woke up to the pad smoking and burned a hole in her mattress, sheets, mattress cover, pillow and the pad." additionally, the customer stated that they "would lay on top of the pad while sleeping and that they had rubber banded the switch down." the customer did not claim any injury.Customer did not return the product for investigation nor provide the product udi.The customer admitted to misusing the pad by laying on the product.Ifu states, "do not sit on, lie on, or crush pad.Avoid sharp folds".The customer admitted to misusing the pad by fastening the switch down.Ifu states, "never tape or tie down the switch.The switch was designed for your safety.Use only as directed".
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