Reported event: an event regarding software error involving 3.0 rio® robotic arm - mics, catalog: 209999 was reported.It was reported ¿x-ray film shown not acceptable cup position which system shown 41/19 cup plane.¿ method & results: product evaluation and results: review of the provided session logs/case files provided the following information: areas of investigation: checkpoints; pelvic registration; post-op x-ray.Checkpoints: the recorded checkpoint value is not acceptable.The checkpoint value is 24.5mm during impaction.Pelvic registration: outlier rejection was triggered in both attempts.2 outliers were rejected in the first attempt and 4 outliers in the last attempt.Surgeon passed all verification points except one in the last attempt.For the first attempt, the initial registration result shows rotational error based on the significantly moved fossa points (point 15 and 16) and the two horseshoe groups.The rim points also rotated into the osteophytes.After fine (surface) registration, the points significantly rotated compared to the initial registration result.The surface points collected seems not covering enough feature to lock rotation and resulting in the lower rms error.For the last attempt, the initial registration result shows rotational error too based on the moved fossa points (point 15 and 16).After fine (surface) registration, the points also significantly changed compared to the initial registration result.Larger inclination change was observed that the anterior horseshoe points (point 1-4) moved superiorly.In conclusion, both registrations demonstrated rotational error, which might be due to avoiding the superior osteophytes.In the last attempt, significant inclination change was observed, which indicates bad registration that could lead to noticeable inclination and version errors.Post-op x-ray: based on the post-op x-ray, the inclination is only 15 degrees which is far away from the reported 41 degrees.Product history review: review of the device history records associated with rio 220 indicate quality inspection procedures were completed with no reported discrepancies.Complaint history review: a search of the complaint database under device identification (b)(4) reports similar complaints for tha software - software error.The complaints are pr: (b)(4).Conclusions: based on the above analysis, the bone registration contributes to the error of cup orientation.The logged checkpoint values in cup impaction is off as well, which indicates the array was bumped during the case.No additional investigation or specific actions are required at this time.If additional information is received such as the session files, then the complaint will be reopened.Corrective action/preventive action: a search of the nc/capa database under device identification (b)(4) reports no records related to tha software - software error.
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