The system was used for treatment.This case is reportable as a mdr due to the medical intervention for the removal of the patient's clot and catheter.Since this event is associated with the treatment, this mdr will be against the instrument.From the instrument perspective, there was no known instrument malfunction and no instrument issue was alleged by the customer.No product was returned therefore, a device service history review was performed.The instrument has been located at the customer's site since (b)(6) 2014.As part of the review, it was determined that the instrument's last service prior to the event was on (b)(6) 2019.During this service the system checkout procedure was successfully completed indicating that the instrument had passed all tests, met all specifications, and was operational.Service was dispatched for this instrument.The service technician checked the centrifuge chamber's leak strip, the bowl optic sensor, all of the instrument's pump heads, and all of the instrument's air detectors.All of these items were found to be within specifications.The service technician also verified all the instrument's pump calibrations which were all found to be within specifications.During this service the system checkout procedure was successfully completed indicating that the instrument had passed all tests, met all specifications, and was operational.There were no issues found with the instrument.Trends were reviewed for complaint categories, clot observed and chest pain.No trends were detected for these complaint categories.The assessment is based on information available at the time of the investigation.Complaints are monitored through tracking and trending.If a trend is detected, further investigation will be conducted.Adverse event terms: chest pain.(b)(4).
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