Model Number 9735602 |
Device Problem
Output Problem (3005)
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Patient Problem
No Patient Involvement (2645)
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Event Date 11/07/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Other applicable components are: product id: 9735546, serial/lot #: unknown, ubd: unknown, udi#: unknown.Device manufacturing date is unavailable.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding a navigation system being used outside of a procedure.It was reported that the electromagnetic localization box and navigation system were having intermittent communication issues.The system gets booted in different boot orders.It was indicated that the communication cable would be replaced.There was no patient involved.
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Manufacturer Narrative
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Other applicable components are: product id: 9735546, serial/lot #: (b)(4), ubd: unknown, udi# unknown.Unique device identifier (udi) is unavailable.The communication cable was returned to the manufacturer for analysis.Analysis found that the lemo connector of the returned cable is damaged in an out of round condition making it difficult to connect to the mating connector.Otherwise, the cable passed a continuity test with no opens or shorts detected.The hardware investigation found that the reported event was related to a hardware issue.This issue was documented in a medtronic navigation hardware anomaly tracking database.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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A medtronic representative went to the site to test the equipment.The reported issue was confirmed.The electromagnetic communication cable was replaced.The system then passed a system checkout.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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