The returned shockpulse probe (lot#d1908749) was evaluated for ¿probe broke¿ issue.The reported complaint was confirmed.The returned probe is received broken in two pieces.Visual inspection determined that there was biomaterial inside the tube and found scratches on the nose cone consistent with use.The probe is broken close to the proximal side, the distance measured approximately 65 mm from the nose cone.The damaged area is inspected under the microscope revealing some deep scrapes and scratch marks on the working tube.The jagged edges of both tubes were aligned indicating no missing fragments.Functional testing was not performed as the device was broken when received.In summary, based on the evaluation and investigation results, the likely root cause of the physical damage found on the probe was due to the unit being struck against another hard object and due to mishandling.Per the shockpulse-se lithotripsy system instructions for use, ¿if a probe breaks during a procedure, use a grasping device to remove it.Always have a spare probe set available to finish the procedure¿.
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