The customer reported that retrospective data was missing and the patient was defibrillated.A patient was admitted since (b)(6) 2019, but the data is only available since the night from (b)(6) 2019 to (b)(6) 2019 after 4:50am in the control center.They defibrillated in the meantime.The patient was not admitted and was in bed 2t.The inability to access retrospective data would not prevent the primary monitoring device from continuing to provide real-time monitoring and alarming; however, since treatment was required for the patient, and it is unknown if the device was a factor in the patient event.
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