Catalog Number 72200873 |
Device Problem
Insufficient Information (3190)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Event Description
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It was reported that during the surgery the controller cannot keep the window closed.No patient injuries reported.Unknown if there was a delay.Back-up device was not available.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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Manufacturer Narrative
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The reported device, used in treatment, was received for evaluation.A visual inspection was performed on the product and no issue was observed.There was no relationship found between the returned device and the reported incident.Complaint of window lock malfunction could not be reproduced.Product passed functional testing and 6 hour burn-in in enclosed test tower.Window lock malfunction did not occur during functional testing on both ports.All functions perform as expected.The complaint was not confirmed and the root cause could not be determined since the reported malfunction could not be duplicated during the product evaluation process.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review found no related failures; this failure mode will be trended by post market surveillance to assess for any necessary corrective actions.The instructions for use enlist recommendations on proper use of the device and potential troubleshooting methods to prevent future reoccurrence of the reported event.
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Event Description
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It was reported that, during an unknown surgery the controller could not keep the window closed.It is unknown how the procedure was completed as there was not any back-up device available.It is also unknown if surgery was delayed.However, no patient injuries were reported.
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Search Alerts/Recalls
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