The associated device was returned and evaluated.A visual inspection confirms the device has a damaged tip.The device shows significant signs of wear/usage.The manufacturing date for the device is 2017.A complaint history and dhr review was not performed for this event, as no manufacturing, packaging or labelling defects were associated with the reported failure.We recommend that all re-usable instruments be routinely inspected for wear/damage and replaced as necessary.Based on this investigation, the need for corrective action is not indicated.No further investigation is warranted for this complaint; however we will continue to monitor for future complaints and investigate as necessary.Should additional information be received, the complaint will be reopened.
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