Model Number 164267 |
Device Problem
Output Problem (3005)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 10/28/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The field service representative (fsr) could not verify the reported problem.He replaced the drive motor and downloaded logs.The unit operated to the manufacturer's specification.The suspect part was returned to the manufacturer for further evaluation.
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Event Description
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It was reported that during setup of the device for a cardiopulmonary (cpb) procedure, the pump was displaying a 'service pump' alarm.As a result, an alternate device was employed.There was no delay.No other details regarding the nature of this event were provided.
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Event Description
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Additional information received that the surgical procedure was completed successfully.There was no delay, no blood loss, nor adverse consequences to the patient.
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Manufacturer Narrative
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The reported complaint could not be confirmed.The service repair technician was unable to duplicate the reported issue.The unit operated to the manufacturer's specifications throughout the evaluation.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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Manufacturer Narrative
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Per data log analysis, on 28-oct-2019 the perfusion screen was opened twice and the centrifugal pump art was used both times.There were no indications in the log of any internal triggers that would have caused a 'service pump' alarm as reported.The pump itself did not report any internal alarms.The log does not confirm the complaint.During laboratory analysis, the product surveillance technician observed the centrifugal drive motor to perform as intended throughout the evaluation reporting no errors or malfunctions.
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Search Alerts/Recalls
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