Philips has investigated this complaint.Philips has confirmed that no patient harm occurred.The patient was in the room, but the procedure was not started yet.Once the incident occurred, the procedure was rescheduled for another day.The user was treated for the cut and was able to resume work.The log files of the system have been analyzed and the log files show that the or table¿s force sensor registered a high force collision and downward movement.The table force sensor continued to register high force until it was pushed to its limits after which the table force sensor failed.Philips has inspected the system on site and checked the customer set-up of the monitor and the or table.The set-up includes a vertical pole attached to the or table, that comes in contact with the monitor when the monitor is moved downwards, leading to a collision.Based on the analysis of the logfiles and the onsite inspection of the system and the set-up, philips concludes that the following sequence of events occurred: while preparing the system for use, the operator lowered the flexvision monitor via the monitor ceiling suspension.The monitor was lowered to a point where it came in contact with a vertical pole attached to the or table.This led to a high force collision between the monitor and the table (via the pole) which forced the monitor out of the release bracket and supports.The instructions for use (4522 203 17232) describe that the user should take care when moving the monitor ceiling suspension (mcs) and to prevent collisions and injury.The flexvision monitor, actuator and monitor frame were replaced, the or table was checked and the system was returned to use in good working condition.No similar complaints were found.Consequently, philips has closed this complaint.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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