Drive devilbiss healthc are is the initial importer of the device which is a rollator.We have received photos of the device.It has not been returned for evaluation.Consumer has been utilizing the unit for approximately six (6) years.In the hospital after undergoing an unrelated procedure the device snapped at the crossbar while he was seated.He fell to the floor.He noted that there was initially no pain therefore no followup action.He complained that over time there is increase of back aches and interrupted sleep.He became bed ridden two months later the end-user went to the er.He was diagnosed with a pinched nerve,slipped disc, and a small pelvis fracture.
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