Model Number 3L81-22 |
Device Problem
High Test Results (2457)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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All available patient information has been included.No additional patient details are available.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event Description
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The customer reported a false elevated creatinine result when processing on the architect c8000.The initial result was 10.98 and retest result was 0.98.The customer uses a reference range of 0.72-1.25 mg/dl.No impact to patient management was reported.
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Manufacturer Narrative
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An investigation was performed for the customer issue and included a review of the complaint text, a search for similar complaints, a review of trending data, and a review of product labeling.A search for similar tickets by lot number revealed only the current complaint ticket.A review of the lot search did not identify an increase in complaint activity.A review of the trending data did not identify any trends.Return testing was not completed as returns were not available.Labeling was reviewed and found to be adequate.Based on all available information and abbott diagnostics' complaint investigation a product deficiency was not identified.
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Manufacturer Narrative
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This follow-up report is being submitted to update the suspect medical device lot number from unknown to lot 20993un19, which was identified on 17dec2019.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Search Alerts/Recalls
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