The investigation determined that a lower than expected potassium (k+) result was obtained from an american academy of family physicians (aafp) proficiency fluid sample processed using vitros chemistry products k+ slides lot 4102-1019-0649 in combination with a vitros 350 chemistry system.The assignable cause of this event was unable to be determined with the information provided.The quality control results provided by the customer show that the results were low outside of the assay sheet range of means for the month of october 2019, as well as on the day of the ch-11n fluid sample repeats in november 2019.Because the proficiency sample failure was isolated to vitros k+, possible causes of the event could be a suboptimal calibration, an issue isolated to the vitros k+ lot, cartridge handling or other unknown issue.Repeat testing of the proficiency fluids in november 2019 were within expectations, although it is unknown what the customer changed in order to achieve the acceptable results.Electrolyte reference fluid handling is not a likely cause, as the other two assays that use this fluid (vitros na+ and vitros cl-) passed the aafp proficiency testing.The customer did not process any within run precision testing, therefore, an issue with the vitros 350 chemistry system cannot be ruled out as a potential contributor to the event.
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