Model Number AQL-100CS |
Device Problem
Defective Component (2292)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Affected devices: aquilex fluid control system consisting of.Pump: aql-100p: 1601ce0401.Scale: aql-100cs: 1304ce415.A malfunction cannot be ruled out, because the complaint description states that tests have been performed by the territory manager and these tests failed.It remains unknown which tests have been performed and whether the deficit issues are serious enough to lead to a serious injury.Patient harm has not been reported.A follow-up report will be submitted after the device has been tested.
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Event Description
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We have been informed of the following event: "technical support was contacted by (b)(6) territory manager, to report customer owned aquilex system is having deficit issues.(b)(6) performed the testing and it failed.".
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Manufacturer Narrative
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Affected devices: aquilex fluid control system consisting of pump: aql-100p: (b)(6); scale: aql-100cs: (b)(6).The inital report was filed with fda on 13th december 2019 (mfr# 3002914049-2019-00018).At that time a malfunction could not be ruled out, because the complaint description states that tests have been performed by the territory manager and these tests failed.It still remains unknown which tests have been performed and whether the deficit issues have been serious enough to lead to a serious injury.Patient harm has not been reported.The complainant only returned the pump aql-100p, which was found to be working according to specifications.Until today, the scale aql-100cs has not been returned to the manufacturer.Therefore the case is closed.
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Event Description
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We have been informed of the following event: "technical support was contacted by (b)(6) territory manager, to report customer owned aquilex system is having deficit issues.(b)(6) performed the testing and it failed.".
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Manufacturer Narrative
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Affected devices: aquilex fluid control system consisting of pump: aql-100p: 1601ce0401.Scale: aql-100cs: 1304ce415.The inital report was filed with fda on 13th december 2019 (mfr# 3002914049-2019-00018) and a first follow up report was filed with fda on 11th may 2020.Patient harm has not been reported.In the meantime we have been informed that the scale aql-100cs was returned and evaluated.The returned device shows several signs of forceful manipulation, which most likely caused mechanical and/ or electronic damages, leading to decalibration and thus to problems during deficit determination.The device also displayed an error with the scale connection.The scale was calibrated, deficit tests were repeated and passed.No further errors occurred.
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Event Description
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We have been informed of the following event: "technical support was contacted by eric koller territory manager, to report customer owned aquilex system is having deficit issues.Eric performed the testing and it failed.".
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Search Alerts/Recalls
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