Catalog Number 01A77-48 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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An evaluation is in process.A follow up report will be submitted when the evaluation is complete.All available patient information was included.Additional patient details are not available.This report is being filed on an international product, list number 1a77 that has a similar product distributed in the us, list number 6e66.
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Event Description
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The customer reported a false nonreactive prism hbcore result on one donor that was reactive on the architect, cobas 8014.Nat testing = (b)(6); (b)(6); donor had previous (b)(6).No impact to donor management was reported.
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Manufacturer Narrative
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An error was identified on february 13, 2020.The incorrect product code of lom was used in the previous submissions.The correct code is qhm, this report is being submitted to correct the product code.No further changes or corrections to the product information or evaluation are needed.
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Manufacturer Narrative
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Section a1 patient identifier sid added section d4 lot # added the evaluation of complaint data for the product and likely cause prism hbcore reagent lot 03248be00 identified normal complaint activity.No customer returns were available for evaluation.A retained kit of reagent lot 03248be00 was tested for specificity with a specificity panel and the data shows that the sensitivity performance of lot 03248be00 is not negatively impacted.Manufacturing documentation for the likely cause lot did not identify any issues associated with the complaint issue.The performance of the likely cause lot was investigated by completing a review for non-conformances, potential non-conformances and deviations related to the likely cause lot.This review did not identify any non-conformances, potential non-conformances or deviations.A review of labeling concluded that the issue is sufficiently addressed.No product deficiency was identified.
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Manufacturer Narrative
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It was discovered on (b)(6)2020 that the initial emdr for this issue was submitted under the correct suspect medical device but incorrect manufacturer name, city and state.Mdr number 1415939-2020-00101 has been submitted for the correct manufacturing site and all further information will be documented under that mdr number.
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Search Alerts/Recalls
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