Investigation summary: no sample was received.No photos were provided.Therefore, the investigation was limited.A review of the device history record was completed for the incident lot and, based on this review, all product specifications and requirements for lot release were met; there were no related quality non- conformances during manufacturing of the product.Investigation conclusion: unconfirmed: bd was not able to duplicate or confirm the customer¿s indicated failure as no samples or photos were returned.This is the 1st complaint for lot # 8145616 for this type of defect or symptom.There was no documentation for this type of defect during the entire production run of this batch.Root cause description: can¿t be confirmed.The sample would help to better understand the reported symptom.It may be a defective molded tip cap or barrel, it could also be a not fully assembled tip cap; however, this condition would induce a leakage of solution at any time and the customer is not reporting incorrect fill or drops of solution in the packaging.Rationale: capa not required at this time.
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It was reported that the bd posiflush¿ normal saline syringe leaked before use while flushing it.The following information was provided by the initial reporter, translated from (b)(6) to english: "the nurse used the flush to give the patient seal tube according to the correct operating procedure, and fluid outflow occurs during activation.This indicates that the tip cap is not tightly connected to the barrel, and the liquid may not be sterile, so it is not used for patients.".
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