It was reported that during testing of the primary console a power on test fail alarm occurred.The account rebooted the system but the alarm kept occurring.The account left the system alone for awhile, when they booted up the system a second time a motor disconnected alarm occurred.The account switched to the backup system, however, the alarm still occurred.No further information was provided.
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Manufacturer investigation conclusion: the reported event of a power on test failed alarm was not confirmed.The motor was evaluated and tested.The reported event was unable to be duplicated or verified.The motor was run with the returned and associated console (serial #: (b)(6) and flow probe (serial #: (b)(6).The motor functioned as intended and no alarms were observed at any point.A full functional checkout was performed, and the unit passed all tests.The motor cable was inspected, and no issues were found.The motor was returned to the customer site.The root cause for the reported power on test failed alarm was not conclusively determined through this analysis.The 2nd generation centrimag system operating manual, section 4 entitled "warnings & precautions" warns "one additional 2nd generation centrimag primary console, motor and flow probe are required as backup system in the immediate vicinity of each patient whenever the centrimag or pedivas blood pump is used.The backup console must be connected to the backup motor and to the backup flow probe, have a battery charge sufficient for at least one hour of operation, be connected to ac power (except during transport) and be immediately available should the main console, motor or flow probe experience a malfunction." section 10 entitled "emergency and troubleshooting" states that "the recommended practice whenever there is a 2nd generation centrimag primary console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the backup motor and console to continue patient support.Do not exchange individual motors or individual consoles during patient support." section 12.1, entitled "appendix i ¿ primary console alarms and alerts," contains a list of console alarms and alerts, as well as appropriate operator response to these events.The 2nd generation centrimag system operating manual has an emergency/troubleshooting section for the 2nd generation console.The recommended practice whenever there is a console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the back-up motor and console.Switch all components (console, motor, flow probe and cables) simultaneously to continue patient support, and then perform troubleshooting on the non-functioning system, when it is no longer being used for patient support.No further information was provided.The manufacturer is closing the event on the file.
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