Siemens became aware of an incident on the syngo.Plaza unit.The log files showed multiple instances of abnormal shutdown (power outage or windows blue screen/bsod issues) of the machine, while receiving the images from the modality.Due to this interruption in file transfer process, the image files were not successfully stored to the local file system, resulting in archive failure and loss of physical files.As of december 18, 2019, total number and time period of missing data are as follows: total # of images lost - 72, total # of studies affected - 14, affected studies are dated 2018 and 2019.There was no injury associated with the issue.The reported event occurred in (b)(6).
|