Blank fields on this form indicate the information is unchanged, unknown or unavailable.D10--product received on: 09jan2020.Investigation-evaluation: it was reported to cook that the flexible stiffener within a ultrathane mac-loc locking loop multipurpose drainage catheter could not be removed from the catheter.This incident was reported by (b)(6) hosp, in the united states, on (b)(6) 2019.The device was removed, and another was placed to successfully complete the procedure.No adverse effects were reported.A review of the complaint history, device history record, drawing, instructions for use (ifu), manufacturing instructions, quality control, and specifications of the device, as well as a visual inspection and functional test, were conducted during the investigation.The complainant returned one sealed device and one used flexible stiffener for investigation.The sealed device was opened, and the flexible stiffener was inserted into the catheter without difficulty and removed without difficulty.The used flexible stiffener was received in two sections.Both sections were severely elongated.Due to the damaged state the device was returned in, no dimensional analysis could be completed for the used device.The unused device was analyzed however, and at this time there is no evidence suggesting that either device was manufactured out of specification.Additionally, a document-based investigation evaluation was performed.Sufficient inspection activities are in place to identify this failure mode prior to distribution.The risks associated with these devices are acceptable when weighed against the benefits.The device history record (dhr) was reviewed.The final, subassembly, and raw material lots were reviewed and revealed no nonconformances relevant to the reported failure mode.A database search for complaints on the reported lot found no additional complaints reported from the field.At this time, there is no evidence suggesting that nonconforming product from this lot exists in house or in the field.Product labeling was also reviewed.Instructions for use are packaged with this device.Relevant sections include: precautions: ¿when inserting a stiffening cannula into a catheter with retention suture, hold suture during cannula insertion to avoid bunching or tangling of suture.¿ based on the information provided, inspection of returned product and the results of the investigation, it was concluded that a component failure without manufacturing or design deficiency contributed to this incident.The appropriate personnel have been notified per the quality engineering risk assessment no further action is required.Cook will continue to monitor for similar complaints.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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