The initial reporter received questionable glucose results for two patients from the cobas b 221 analyzer.Patient a result at 4:21 am was 1.66.The sample was not repeated and diagnosis were based on the results.Patient b result at 10:29 am was 0.6.The sample was not repeated and diagnosis were based on the results.About four hours later, the glucose result from a meter was higher and may have been 13.The customer was not sure which patient this was, the time frame, or the specific result.The results were reported outside of the laboratory.The lot number of the mss reagent cassette was requested but not provided.
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The investigation did not identify a product problem.The cause of the event could not be determined.The ref electrode was installed on the cobas b 221 on (b)(6) 2018 and found to be expired at time of discrepant results.Based on cobas b 221 instructions for use, english version 18.0, page 304, changing the reference electrode: using expired reference electrodes and/or reference electrodes that have exceeded their maximum in-use time may lead to incorrect results the reference electrode produces a stable electrode potential that other electrodes reference to compute their respective voltages.Using expired reference electrodes and/or reference electrodes that have exceeded their maximum in-use time may lead to incorrect results, which may endanger patient lives.The operator did not follow the instructions for use for quality control measurements.Failed qc was found in the data prior to discrepa rntesults.Based on cobas b 221 instructions for use (ifu), english version 18.0, page 185, failure to follow qc protocols or ignoring qc results may lead to incorrect patient results: perform qc tests on 3 levels after each of these actions: replacement of mss cassette, electrode, fluid pack, or rinse solution.
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