While no serious injury resulted in this event, there has been a previous report received with a similar device where this malfunction resulted in a serious injury.Therefore, it must be presumed that recurrence of this malfunction could possibly cause or contribute to a serious injury or require medical or surgical intervention to preclude such.As such, this event is reportable per 21cfr part 803.The device is available for evaluation, though results are not available as of this report.Evaluation results will be submitted as they become available.
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The customer returned a broken ultrasonic tip and empty packaging from a pusurg lot#0000237562.However, identification markings on the sides of the broken tip read "kis 2d" and "071", indicating it is a kerr tip.This tip is not manufactured by tds and has not been sold by dentsply sirona in some time.Root cause unknown.
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