There has been a previous report received where lack of water flow has caused an overheating insert.Since an overheating insert could necessitate medical/surgical intervention to preclude permanent damage to a body structure or permanent impairment of a body function, this malfunction would be likely to cause/contribute to a serious injury should it recur.As such, this event meets the criteria for reportability per 21 cfr part 803.
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Based on the repair evaluation of a g124 scaler, there was kink in the water supply hose, debris buildup in the water filter, and blockage in the handpiece cable causing restricted water flow.The customer reported that the handpiece was heating up; no injury resulted.
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