Pma/510(k)#: k163468.Device evaluation: the evo-22-27-9-d device of lot number (b)(6) involved in this complaint device was not returned for evaluation.With the information provided document based investigation was conducted.Additional information was requested to aid with this investigation.However, the relevant information has not yet been provided, therefore, if it is received, the file will be updated accordingly.Documents review including ifu review: prior to distribution all evo-22-27-9-d devices are subjected to a visual inspection and functional checks to ensure device integrity.These inspections and functional checks are outlined in internal procedures in place at cirl.A review of the manufacturing records for evo-22-27-9-d device of (b)(6) lot number did not reveal any discrepancies that could have contributed to this issue.There is no evidence to suggest that this issue affects the entire lot #(b)(6); upon review of complaints this failure mode has not occurred previously with this lot #(b)(6).The instructions for use ifu0053-9 which accompanies this device instructs the user to "visually inspect with particular attention to kinks, bends and breaks.If an abnormality is detected that would prohibit proper working condition, do not use".There is no evidence to suggest that the customer did not follow the instructions for use ifu0053-9.Root cause review: a definitive root cause could not be determined from the available information.A tortuous anatomy may have compressed the introducer resulting in stent deployment in an incorrect location.However, as the device was not returned for evaluation; and due to limited information available the cause of this complaint could not be conclusively determined.Summary: according to the initial reporter, the patient required an additional stent.Customer complaint is confirmed based on customer testimony.Complaints of this nature will continue to be monitored for potential emerging trends.
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