Results of investigation: the devices, used in treatment, was not returned for evaluation and the reported event could not be confirmed.A clinical analysis indicated that no relevant clinical medical information was provided to conduct a thorough medical assessment.A review of the manufacturing records yields that all appropriate manufacturing and inspection steps took place.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.No root cause for complaint description can be determined by dhr review.After evaluation, it was determined that under segmentation of a tibial osteophyte caused the incorrect tibia alignment in the complaint.No cause was found for the incorrect femur alignment in the complaint.A review of the risk management file and instructions of use for the product was completed.The devices are single use instruments; possible causes could include but not limited to design error, feature changes/ errors, or functional failures.Without the return of the actual product involved, our investigation could not proceed.Should the devices or additional information be received, the complaint will be reopened.
|