Customer reported smoke in the room and acid smell coming from the bariair therapy system.The patient was transferred immediately to another bed.A foam extinguisher was used on the bed to put out a smell.There was no injury nor any other health consequences reported.Upon device inspection it was found that one of the two batteries became damaged.There was a hole in the battery cover and the battery itself looked as if the pressure inside had increased deforming the cover.When a lead acid battery is overcharged, the electrolyte solution can overheat, causing hydrogen and oxygen gasses to form, increasing pressure inside the battery.The bariair therapy system has two 12-volt, 24-ampere-hour, sealed, batteries, which are recharged by inverter during operation.The last battery replacement was in july 2017.Before the bed was rented to the customer it went through quality control check on 09th december 2019 and electrical safety test has been performed on 23rd july 2019.No discrepancies were found.The bed was delivered to the customer in full working condition on 9 dec 2019.When the bed returned to the arjo service center it was inspected by arjo repair technician.The inverter could not be checked because it became damaged during foam extinguishing, but the wires looked good, no signs that would indicate the cause of the battery failure.The bed was plugged into the power source, without battery, and it worked correctly.When reviewing complaints about bariair for the last 5 years, no other complaints were found.The reported event is a singular occurrence.In summary, the device was used for patient treatment when it failed, and was directly involved in the event.It failed to meet its specification because of battery outgassing, however it is unknown what caused the battery failure.There was no injury in regards to this failure and the probability of harm is remote.This complaint was deemed reportable with caution approach.
|