The customer reported that 5 minutes into a red blood cell exchange (rbcx) on a thalassemia patient using a spectra optia device, they received an alarm 'aim system detected rbc interface near top of channel'.Per the customer, the interface was described as only pink plasma.Per terumo bct customer support, the customer was told not to press continue and the verify with the doctor at the customer site that the hemolysis was due to the patient's condition.The doctor ordered to disconnect the patient and the unit of blood was sent to the lab for hemolysis testing.It was reported that the doctor also ordered the following labs for the patient: ua, hemoglobin microscopic, ldh-hemolyzed, ast, ald, total protein, alk phos, total bili, electrolyte panel, calcium, albumin, creatinine, bun, cbc with diff, reticulocytes, ferritin and retic.Per the customer the lab results are pending and the patient is stable.Patient age is not available at this time.The customer declined to provide patient id.The disposable set is not available for return because it was discarded by the customer.
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