Gehc's investigation has completed.The probe was returned to gehc for analysis and the probe was evaluated.Gehc did not find any probe malfunctions.Additionally, the investigation included discussion with the customer where it was concluded there was no use error.Therefore, the conclusion gehc can draw is that the tee probe did not malfunction, and it is further concluded that the event was caused by an accidental esophagus trauma during the tee procedure, a very low, but well characterized, inherent risk of tee examinations.Gehc further evaluated the complaint file for adverse trends and none were found.No further actions are planned at this time.
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