This case was reviewed and investigated according to the manufacturer¿s policy.It was reported during a therapeutic peripheral procedure the image disappeared from the manufacturer's device.A second same device was used to complete the procedure.Additional information provided per the customer complaint form indicated no part was damaged and no detached parts observed on the device after removal from the patient.The returned device was visually and microscopically inspected and damage was observed.There was a portion of kapton missing, the backing material was exposed on this section, small rough edges of kapton material were observed.The probable cause of the observed failure could not be determined.Device manipulation, impact and applied pressure associated with use and handling can affect the integrity of the device.This product problem is being submitted because the returned device was missing material and had rough edges.There is a potential for harm if the malfunction were to recur.
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