Based on the information provided, the complaint could not be verified, and a device malfunction cannot be confirmed.The underlying cause of the boom dropping could not be determined.A return of the lift was requested, however, the facility will not return it, therefore, it is not known if the lift malfunctioned, or if it was user error that caused the mast to fall.This event has not been determined to be the result of a device malfunction.This lift was manufactured by (b)(4).However, they are no longer in business.The manufacturer of these lifts has since been transitioned to invamex.Therefore, the mdr is being filed under invamex.
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The facility was using an rpl450-2 lift to get the resident out of bed.They had her over a wheelchair when the mast went down without them trying to lower it.The resident fell down into the chair and the mast hit her in the forehead.The patient went to the er, where she received 3 stitches in her head, and was released.The product has been taken out of use.
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