Per the factory, upon examination we found that the ceramic tip is broken off.The ceramic insert has not been provided.There was sufficient glue between tip and sheath, because the bonded ceramic still adheres well in the inner part of the sheath.The sheath shows proximal corrosion, which can be attributed to incorrect cleaning.Damages like this happen if the ceramic tip is hit against hard objects or edges.The damage of the product is not caused by a production problem or material defect.Hints on how to inspect the ceramic tip are already included in the ifu.
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