This event is recorded with zimmer biomet under cmp-(b)(4).This medwatch is being filed as an initial / final report based on information discovered during the device evaluation.(b)(6).The device history record and previous repair record for zimmer air dermatome serial number 111457 was reviewed and noted no related non-conformances, requests for deviation (rfd), change notices (cn), or any other issues with the device.The record reviews found no issues with the device and all verifications, inspections, and tests were successfully completed.The reported event was confirmed by the service technician who performed the evaluation and repair.On (b)(6) 2019, it was reported that the pin on a dermatome was missing on (b)(6) 2019.The customer returned a zimmer air dermatome serial number (b)(4) for evaluation.Evaluation of the device at zimmer (b)(4) on (b)(6) 2019 noted that a pin was missing from the swivel.The device was forwarded to zimmer (b)(4) for evaluation.Evaluation of the dermatome by zimmer (b)(4) on (b)(6) 2019 found that the device was running within motor speed specifications, but was out of calibration at all four settings.Further review of the dermatome found that it was missing the pin and had a motor that didn't run smoothly and defective bearings, o-ring, seal, reciprocating arm, and external e-ring.Repair of the dermatome occurred on (b)(6) 2019 and involved replacing the motor, multiples bearings, the o-ring, a seal, the reciprocating arm, the missing pin, and an external e-ring.The technician then tested and verified that the device was functioning as intended, then returned the device to the customer without further incident.The device was tested, inspected, and repaired.While the service technician does find that the pin had fallen out of the device, it is unknown from the information provided as to how the pin could have fallen out of the device.As such, a specific cause of the reported event cannot be determined.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.Review of the information provided during the investigation determined that there are no further actions needed at this time.This complaint will be tracked and trended per complaint trending procedure for any adverse trends that may warrant further action.
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