Biomed received a call from operating room lead x-ray tech, as o-arm became unresponsive during a surgery.This caused a 15 minute delay (while patient was maintained and monitored under anesthesia) in surgery.Staff tried a shutdown and manual reboot of just the o-arm but with no luck.He then accomplished a complete system shutdown and reboot, and this was successful.Biomed called medtronic after this and placed a service call for the unresponsiveness of o-arm during a surgery.The intent is to have medtronic remotely pull logs from the o-arm for analysis.Medtronic has been working with hospital bio engineers to get the logs as requested by medtronic fse and they've just been sent from hospital to medtronic.Manufacturer response for o-arm, (brand not provided) (per site reporter).We received an e-mail from the medtronic fse (field service engineer) asking if our hospital could obtain the logs and e-mail to them.That was done the afternoon of this report after the o-arm is in done with use today.The case today went along with no issues.
|