The distributer reported that a women's health facility had false positive results on the hcg urine cassette initially providing a lot number.For one patient, the result for four tests with one specimen was 2 false positive results and 2 negative results with a negative serum test result.Subsequent contact with the customer revealed that the customer could not actually identify which lot number was used when the inaccurate results were obtained.The customer was not willing to provide additional details but would send the product back.On 01/22/2020, lot numbers: hcg9072026, hcg9040123, hcg9040084 were received.It is still unknown which lot was used at the time of the events.For this reason, one mdr will report this event.This mdr is associated with 2027969-2020-00010.
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