Zimmer biomet complaint number (b)(4).Product evaluation: one osseotite® tapered implant 5 x 8.5mm (nt585) and mount were returned for investigation.However, an unknown handpiece connector was not returned.Therefore, visual evaluation of the handpiece connector could not be performed.Visual evaluation of the as returned implant identified that the device was in good condition.Pre-existing patient conditions, tooth location and x-ray images are irrelevant to this investigation.Doctor was attempting to place the implant when the incident occurred.Pictures were not provided and no other information was provided.Dhr and complaint history reviews could not be performed as the lot and item numbers associated with the reported device were not available.However, zimmer biomet quality management system (qms) has controls in place to ensure the distribution of conforming products within specifications.February post market trending was reviewed and there were no negative trends or corrective actions for the reported event or devices.Therefore, based on functional testing, the reported malfunction (implant-related) did not occur.However, since the unknown handpiece connector was not returned, malfunction could not be verified.Additionally, the reported event could not be verified.
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