(b)(4).The actual complaint product was not returned for evaluation.A review of the device history record is not possible as no lot number was provided.Root cause could not be determined.All information reasonably known as of 17-feb-2020 has been included in this health authority report.Should additional information be obtained, a follow-up health authority report will be provided.The information provided by avanos medical, inc.Represents all of the known information at this time.Avanos medical, inc.Has no independent knowledge of the event reported but is relaying the information that was provided by the user facility where the incident occurred.This product incident is documented in the avanos medical, inc.Complaint database and identified as complaint (b)(4).
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Fill volume: unknown.Flow rate: 4ml/hr to 6 ml/hr.Procedure: shoulder surgery.Cathplace: unknown.It was reported during use the patient stated, "ringing in the ears the day after surgery.Anesthesia has called him to follow up the day after surgery and he told him about the ringing and the metal taste in the mouth and facial drooping." anesthesia instructed the patient the symptom should go away.Additionally, the "patient has seen an audiologist, a neurologist and his primary care doctor.All tests have been normal and they can not find a problem however the patient states that he has ringing in the ears to the point where he has to take klonopin to sleep." the clinicians prescribed intriptyline and valium and neither of the medications helped the patient.The patient was unsure about the drug that was placed in the pump but he does remember that it was running at 4ml/hr after coming home from the hospital, and he turned it up to 6ml/hr that first night because he was in pain.No additional information was provided.
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