An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.There is no further patient information provided by the customer.This report is being filed on an international product, list number 8d06-77 that has a similar product distributed in the us, list number 8d06-41.
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A review of tickets determined that there is normal complaint activity for lot 07415be01 and no trends were identified for the complaint issue.Returns are available, however, due to coronavirus outbreaks in china ,and to reduce risk of spreading the virus, ehs (environment, health and safety) of shanghai lab does not permit to receive samples from hospital as specimen could potentially be infected.Sensitivity testing was performed with a retained kit of 07415be00 (lot number 07415be01 contains the same bulk material) and results of this setup did not implicate that the performance of the used lots is negatively impacted.No false non-reactive results were obtained.A review of the manufacturing documentation did not identify any issues associated with the customer's observation.A review of the product labeling concluded that the issue is sufficiently addressed.Based on the investigation no product deficiency was identified for the architect syphilis tp reagent, lot 07415be01.
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