According to the available information a patient received four astratech implants on (b)(6) 2019 in positions 4, 7, 11 and 13 (fdi # 15, 12, 23 and 25).The implants were placed with guided surgery using a mucosa supported simplant safe guide.Three months after surgery the patient came to the dentists office.Increased mobility of the prosthetic construction was noticed.X-rays showed substantial bone loss around the implants.A cone beam scan was performed showing buccal fenestration of the buccal cortex at implants 15 and 12.The planning of the surgery has been performed by the customer.Order remarks were provided to the customer that implant 15 is planned outside the bone and implant 24 is placed partially outside the bone, implant 12 is placed close to the incisive canal and no fixation screws are planned.The customer was advised to revise the plan.No changes are made and the guide was manufactured according to the plan.
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